Privacy Policy

At homeownersguide.co.uk, we recognise that the privacy of your personal information is important. Here is information on what types of personal information we receive and collect when you use and visit homeownersguide.co.uk, and how we safeguard your information. We never sell your personal information to third parties.

Who We Are

We are Home Owners Guide and our website address is https://homeownersguide.co.uk. We can be contacted at info@homeownersguide.co.uk.

What Personal Data We Collect and Why We Collect It

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

When you fill out a contact form on https://homeownersguide.co.uk we only collect the information you enter into the contact form.  If the form asks for your name, email address, or any other personal information, then that information is sent to us via email.  We only retain that information—including your email address—for as long as necessary to address your purpose in contacting us.

Email addresses provided in contact forms are not ever used by us for any purpose other than to reply to you in regards to your reason for contacting us.  We never sell information from contact forms to any third party for any purpose.

Log Files

As with most other websites, we collect and use the data contained in log files. The information in the log files includes your IP (internet protocol) address, your ISP (internet service provider, such as AOL or Shaw Cable), the browser you used to visit our site (such as Internet Explorer or Firefox), the time you visited our site and which pages you visited throughout our site.

Advertising 

This Site uses Google ads for the purposes of placing advertising on the Site, Google’s use of advertising cookies enables it and its partners to serve ads to users based on their visit to your sites and/or other sites on the Internet. Users of https://homeownersguide.co.uk may opt-out of personalised advertising by visiting Ads Settings

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content From Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

As you use this Website, we use automatic data collection technology (Google Analytics) to collect certain information about your device, browsing actions, and patterns. This generally includes information about where you are, how you use our website, and any communications between your computer and this site. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.

We collect this data for statistical purposes and we don’t collect personal information. The purpose of this data is to improve our Website and offerings.

If you wish to opt-out of Google Analytics so that none of your personal information is collected and stored by Google Analytics, you can download and install the Google Analytics Opt-out Browser Add-on here.  For more information on how Google collects and uses your data, you can access the Google Privacy Policy here.

Who We Share Your Data With

We don’t sell or share your data with anyone.  We do use a 3rd party email provider to store your email address if you voluntarily signed up for our email newsletter.  The privacy policy for Mailchimp can be found here.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.

Your Contact Information

For questions regarding your data and how we use it, you can reach us at info@homeownersguide.co.uk.  You can also email us here if you would like an extract of all of your personal information stored on our website or to request that we delete all of your information stored on our website.

Additional Information

How We Protect Your Data

Home Owners Guide uses secure third-party software such as mailchimp.  Their privacy policies can be accessed at the links above.

iThemes Security

What personal data we collect and why we collect it

Security Logs

Suggested text:The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.

Who we share your data with

When running Security Check, ithemes.com will be contacted as part of a process to determine if the site supports TLS/SSL requests. No personal data is sent to ithemes.com as part of this process. Requests to ithemes.com include the site’s URL. For ithemes.com privacy policy details, please see the iThemes Privacy Policy.

Suggested text:This site is scanned for potential malware and vulnerabilities by the iThemes Site Scanner. We do not send personal information to the scanner; however, the scanner could find personal information posted publicly (such as in comments) during the scan.

How long we retain your data

Suggested text: Backups of security log details are retained for 10 days.

Database backups are sent via email. You may need to note what the retention policy is of those emails.

Note that you may be required by some regulations to ensure that past personal data erasure requests are respected even in the event of restoring a backup of the site. You may need to set up an internal policy to ensure that previous personal data erasure requests are respected after restoring a database backup.

Suggested text: Security logs are retained for 60 days.

Where we send your data

Database backups are sent via email. Depending on who hosts your email and your site’s compliance needs, you may need to note that this information is sent to that host and link to their privacy policy.

Suggested text: This site is part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by ithemes.com. For privacy policy details, please see the iThemes Privacy Policy.

Google Analytics

We use Google Analytics to collect usage data on this website. See Google’s privacy policy here.

Ezoic

We use Ezoic to tailor ads to you. See Ezoic privacy policy here.